Returns & Exchanges
We hope you love your Stine Goya purchase, but if you change your mind, we offer a 14-day return policy from the date of receipt. All items must be returned in their original condition, unworn and with all designer tags still attached.
Return Process
- 1.Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and securely seal the box to ensure the products are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided in the portal and affix it to the outside of your parcel, covering any previous delivery marks.
- 4.Drop Off and Refund
Drop your package at the nearest authorized collection point; your refund will be processed to the original payment method within 10 business days of receipt.